1. These Terms of Service ("Terms") set out the rights, obligations, responsibilities, and other necessary matters between Block&Flow Co., Ltd. (the "Company"), which operates TRONMON (the "Service"), and users in connection with the use of the Service and related services.
2. The "Service" is a data analytics and notification tool that monitors data on the TRON blockchain network in real time and sends notifications to users (via Email, Webhook, SMS, etc.).
1. The "Service" does not, under any circumstances, ask for or store a user's private key, seed phrase, recovery password, or similar information.
2. Full control over and security responsibility for a user's assets rests with the user. The "Company" is not legally or financially liable for the leakage of a user's private key, phishing, wallet hacking, or transfer errors made to the wrong address.
1. Because of the nature of blockchain networks (node synchronization delays, forks/realignments, network congestion) and the condition of mobile networks and third-party mail relay networks, notifications may be sent later than the actual transaction, or may not be delivered at all.
2. Users must use this "Service" only as an auxiliary tool, and the "Company" shall not be liable for any direct or indirect monetary loss, trading loss, or lost opportunity resulting from delayed, missed, or erroneous notifications.
1. Payment for use of the Service is made by topping up credits through TRX and USDT (TRC-20).
2. [No-Refund Policy] Because of the irreversible nature of blockchain payments, credits that have already been topped up upon confirmation of deposit are, as a rule, non-refundable in cash or in virtual assets.
3. Usage fees are automatically deducted from a user's remaining credits based on the rates set for the Service (e.g., rates proportional to the transaction amount, minimum credit consumption per transaction, etc.).
4. Features that use external communication networks, such as SMS notifications, may consume additional credits.
5. [Disclaimer for Foreign Exchange Losses] The value of the virtual assets (TRX, USDT, etc.) paid by a user shall be determined based on the market price at the time the "Company" actually converts the asset into fiat currency. The "Company" shall not provide any separate compensation to users for gains or losses arising from price fluctuations (foreign exchange gains/losses) between the time of payment and the time of conversion, and the user is deemed to have agreed to this.
6. Loss of assets due to wrongly sent deposits (deposits of unsupported tokens, deposits made via a different blockchain network, etc.) shall be the responsibility of the user, and the "Company" has no obligation to recover misdirected deposits that are technically unrecoverable.
1. Users must activate their account through email verification, and free benefits may be provided only once per account.
2. Users shall not use this service for illegal purposes that violate relevant laws and regulations, such as money laundering, hacking, phishing, unauthorized scraping, DDoS attacks, causing server overload, or other prohibited activities.
3. [Operation of Reporting System and Detection of Unauthorized Use] The "Company" may operate a reporting channel for illegal use to create a secure service environment. If illegal acts, abuse, identity theft, or system threats are detected or reasonably suspected through third-party reports, internal system monitoring, or requests from relevant authorities, the "Company" may immediately suspend or permanently block the account and associated wallet addresses without prior notice.
4. If an account is blocked due to illegal or unauthorized use, any remaining credits held in the account will immediately expire and will not be refunded. Furthermore, the "Company" may take legal action, including reporting the matter to investigative authorities in accordance with applicable laws, if deemed necessary.
1. The "Company" may carry out regular or temporary system maintenance, with prior notice, as technically necessary.
2. In the event of an unavoidable circumstance, such as an urgent security issue, node downtime, or blockchain mainnet failure, notice may be given after the fact instead.
If a user suffers damage due to a cause attributable to the "Company," the total amount of damages the "Company" is liable to pay the user shall not exceed the service usage fees (credit top-ups) actually paid by that user to the "Company" during the one-month period immediately before the damage occurred.
Users may request termination of their account at any time, and upon termination, all data other than information required to be kept under applicable law will be immediately destroyed. However, used and remaining credits will automatically be forfeited upon termination and will not be refunded.
1. The interpretation of these Terms and any disputes between the "Company" and users shall be governed by the laws of the Republic of Korea.
2. In the event of a dispute arising in connection with the use of the Service, the court with jurisdiction over the location of the "Company's" head office shall have exclusive jurisdiction.