1. These Terms of Service ("Terms") are intended to set forth the rights, obligations, responsibilities, and other necessary matters between Block&Flow Co., Ltd. (the "Company"), which operates TRONMON (the "Service"), and its users in connection with the use of the Service and related services.
2. The "Service" is a data analysis and notification tool that monitors data on the TRON blockchain network in real time and delivers notifications to users (via Email, Webhook, SMS, etc.).
1. The "Service" does not, under any circumstances, request or store a user's private keys, seed phrases, recovery passwords, or similar information.
2. All control over and security responsibility for a user's assets rests with the user. The "Company" bears no legal or financial liability for the leakage of a user's private keys, phishing, wallet hacking, or transfer errors to incorrect addresses.
1. Due to the nature of blockchain networks (node synchronization delays, forks/realignments, network congestion) and the condition of mobile networks and third-party mail relay networks, notifications may be sent later than the actual transaction or may fail to be delivered.
2. Users must use this "Service" only as an auxiliary tool, and the "Company" shall not be liable for any direct or indirect monetary loss, trading loss, or loss of opportunity resulting from delayed, missed, or erroneous notifications.
1. Payment for use of the Service is made by charging credits via TRX and USDT (TRC-20).
2. [No-Refund Policy] Due to the irreversible nature of blockchain payments, credits that have been charged upon confirmation of deposit are, in principle, non-refundable in cash or virtual assets.
3. Usage fees are automatically deducted from a user's remaining credits according to the rates set for the Service (e.g., rates proportional to transaction amount, minimum credit consumption per event, etc.).
4. Features that use external communication networks, such as SMS notifications, may consume additional credits.
5. [Disclaimer for Foreign Exchange Losses] The value of the virtual assets (TRX, USDT, etc.) paid by a user is determined based on the market price at the time the "Company" actually converts the asset into fiat currency. The "Company" provides no separate compensation to users for any gains or losses arising from price fluctuations (foreign exchange gains/losses) between the time of payment and the time of conversion, and the user is deemed to have agreed to this.
6. Loss of assets due to misdirected deposits (deposits of unsupported tokens, deposits via a different blockchain network, etc.) shall be the responsibility of the user, and the "Company" is under no obligation to recover misdirected deposits that are technically unrecoverable.
1. Users must activate their accounts via email verification, and free benefits may be limited to one time per account.
2. Users shall not use the Service for any illegal purposes, including but not limited to money laundering, hacking, phishing, unauthorized scraping, DDoS attacks, causing server overload, or violating applicable laws.
3. [Whistleblowing & Abuse Enforcement] The Company operates a reporting mechanism to ensure a secure service environment. If illegal activity, abuse, identity theft, or system attacks are detected or reasonably suspected via user reports, internal monitoring, or requests from relevant authorities, the Company reserves the right to immediately suspend or permanently block the account and associated wallet addresses without prior notice.
4. In the event of account termination due to illegal use or abuse, all remaining credits shall be immediately forfeited and are strictly non-refundable. The Company may also take legal action or report the violation to law enforcement authorities as deemed necessary.
1. The "Company" may conduct regular or temporary system maintenance, with prior notice, as technically necessary.
2. In the event of an unavoidable circumstance, such as an urgent security issue, node downtime, or blockchain mainnet failure, notice may be provided after the fact instead.
If a user suffers damages due to a cause attributable to the "Company," the total amount of damages the "Company" is liable to pay the user shall not exceed the service usage fees (credit charges) actually paid by that user to the "Company" during the one-month period immediately preceding the occurrence of the damages.
Users may request termination of their account at any time, and upon termination, all data other than information required to be retained under applicable law will be immediately destroyed. However, used and remaining credits will automatically be extinguished upon termination and will not be refunded.
1. The interpretation of these Terms and any disputes between the "Company" and users shall be governed by the laws of the Republic of Korea.
2. In the event of a dispute arising in connection with the use of the Service, the court having jurisdiction over the location of the "Company's" headquarters shall have exclusive jurisdiction.